Reception sets the tone for the whole stay. 4ROOMS keeps the rack live, the guest history one tap away and the queue moving, so the team can give attention instead of typing.
The roles, and what each one sees
Role
Receptionist
Sees tonight’s arrivals, the live rack and guest preferences at check-in.
Role
Duty Manager
Sees open traces, VIP flags, room moves and the shift handover in one view.
Role
Night Auditor
Presses one button. The audit, postings and report pack do the rest.
